Przelewy24 is a Polish payment system founded in 2003, and it is one of the leaders in Poland online payment market. Cartum has implemented an integration that allows customers to pay for orders online through Przelewy24.
To activate integration with Przelewy24, you need:
Prepare the website in accordance with the requirements of the payment system.
Sign a contract with Przelewy24.
Connect the payment system to the website.
Create and configure the corresponding payment method.
Preparing the website in accordance with Przelewy24 requirements
Website pages
To register with Przelewy24, the User Agreement, Returns & Exchanges, Payment and delivery pages must be filled in on the website in accordance with the Act on the provision of electronic services (Regulamin świadczenia usług drogą elektroniczną). The pages should contain information on delivery times, rules and terms of returning goods, the term for processing appeals and the refusal policy, the procedure and terms of refunds, and the phone number, email, and responsible person should be indicated.
User agreement on the checkout page
According to the requirements of Przelewy24, it is necessary to note the acceptance of the user agreement on the checkout page. To do this, go to Settings → General settings → Checkout and in the Terms of service field , select Text or Checkbox and text.
Additional information about the store's activities
Additionally, Przelewy24 may request information about the country of manufacture of the products and the supplier, as well as customs clearance documents to make sure that the products are actually available.
Registering an account in Przelewy24
You can register an account with Przelewy24 at https://www.przelewy24.pl/.
Przelewy24 usually cooperates with companies registered in the EU. Сlients outside of the EU who want to conclude a contract with this provider should contact the service support via email.
We do not provide advice on the terms of use of Przelewy24 or the details of merchant registration in this system.
After creating a personal account in the Przelewy24 system, you will need to copy the Dane konta and Klucz do CRC identifiers.
Connecting Przelewy24 in the admin panel
To connect a payment system account to the store:
Go to Settings → Payment providers.
Enter the Dane konta identifier in the Store ID field.
Add the Klucz do CRC identifier to the Store password field.
If you have a Przelewy24 test account, you need to check the Test mode (sandbox) checkbox.
Save your changes.
The Przelewy24 test account links contain a "sandbox" — for example, https://sandbox.przelewy24.pl/panel/sprzedawca.php. If you have a link like https://panel.przelewy24.pl/sprzedawca.php, then this account is already live (not a test one).
Przelewy24 payment option on the website
Setting up the checkout form
Please note: for Przelewy24 payments to work correctly, the customer must provide their email address at checkout. Therefore, you must set this field as required for checkout.
To set it up, go to Settings → General settings → Checkout and make sure that the Show Email field and Email required boxes are checked.
If the email is not provided, the order will still be placed, but the customer will see the message Order placed, but there was a problem with payment on the confirmation page.
Setting up the Przelewy24 payment method
In the Settings → Payment methods section, select the Przelewy24 payment method.
Make sure that Przelewy24 is selected in the Type field.
If necessary, enter a custom name and edit the settings.
Enable the payment method by checking the Active checkbox.
Click Save.
Enabling the Przelewy24 payment option for the checkout
After connecting and setting up a payment method, you need to select which delivery options this method will be available for:
Go to the Settings → Shipping methods and carriers section and click on the desired delivery method to edit the settings.
In the Payment field, check the Przelewy24 box.
Click Save.
Customers will be able to select Przelewy24 and proceed to pay for the order immediately after placing it. Przelewy24 online payment will be subject to payment moderation, if such a mode is enabled on the website.