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Dropshipping

How to set up options on your website for receiving and processing orders from dropshipping customers

Updated over a week ago

Dropshipping is a set of Cartum B2B options that allows suppliers to receive and process orders from dropshipper customers.

For a group of customers who have been granted dropshipper status, new features are available when creating orders:

  1. Create orders to the name and address of another person from your account;

  2. Indicate the order value for the invoice calculation.

Enabling the dropshipping option for a group of customers

In the admin panel:

  1. Go to Customers → Customer groups and select the desired group.

  2. Enable the Dropshipping checkbox.

  3. Save your changes.

Enabling the dropshipping option for a group of customers — Cartum

Please note: the Allow to specify your invoice when creating an order checkbox is reserved for future releases.

When placing an order, customers belonging to this group will see a modified checkout form designed for placing dropshipping orders.

Modified order placing form

For customers belonging to the group with dropshipping enabled, new Order Recipient and Amount to be paid by the recipient features are available.

Modified order placing form — Cartum

Order recipient

When placing an order, a new Order Recipient radio buttons are available, where you can select:

  1. Other person;

  2. Your full name.

Other person

This option should be selected if you need to specify another person as the order recipient.

A letter about placing an order on the site will be received by the User — a person who is registered on the site and belongs to the Customer group with the dropshipping options enabled.

Your full name

When you select this option, the name and phone number of the Recipient will be automatically filled in with the data of the dropshipper who creates the order.

Your full name option at checkout — Cartum

Amount to be paid by the recipient

Amount to be paid by the recipient — the amount for which the goods were sold to the final retail buyer.

By default, the field contains the order amount at recommended retail prices, which can be changed if necessary.

Profit (dropshipper commission fee) is the difference between the amount specified when placing the order and the price paid by the dropshipper. The profit value is calculated automatically and helps to control the mutual settlements between the dropshipper and the supplier.

Processing orders from dropshippers

Displaying dropshipping orders in the admin panel

A new Addressee column has been added to the general order table. In the order details, you can see the amount to be paid by the recipient of the order and the dropshipper's commission fee.

In this section, you can filter orders by customer group by enabling a filter in the appropriate column.

Additional information in the receipt

The receipt form for orders placed by a user from the dropshipper group will additionally contain information:

  1. User — data of the user who creates the order;

  2. Comment — information from the corresponding field in the order.

Additional information in the receipt — Cartum

Special features of dropshipping order processing

In the order details, the Customer field displays the customer's data, and the Full Name and delivery fields display the recipient's data.

Parameters to be transferred via API

New parameters have been added to the API capabilities, namely:

  1. Dropshipping status information for the group has been added to the export of customer groups;

  2. The dropshipping_details group with data for dropshipping was added to the order data transfer.

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