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Selecting a country at checkout

Customize the country selection at checkout, limit delivery options by country

Updated over 2 months ago

If the store provides international delivery to different countries, you can customize the country selection at checkout and which delivery options will be available for a particular country.

You can enable the option to select a country for delivery in Settings General settingsCheckout. You need to activate the checkbox Display "Country" field.

Please note: if the country selection is enabled, the phone number mask and the Popular cities tooltip will not work when placing an order.

Enabling the country selection at checkout — Cartum

Setting up shipping methods for different countries

After you have activated the country selection at checkout, you need to configure the availability of a certain shipping method for the country.

In Settings → Shipping methods and carriers, select the desired method.

In the Country of delivery field, you need to select for which countries this shipping method is available during checkout. If nothing is selected, delivery will be available for any country.

Setting up shipping methods for different countries — Cartum

By default, shipping methods have the following settings:

Shipping type

Countries

Entering an address in one line

all countries

Entering an address: zip code, street, house, apartment

all countries

Self-pickup

all countries

InPost: parcel lockers

Poland

Novapost

Moldova, Czech Republic, Germany

FAN Courier (Moldova): Locații FAN

Moldova

FAN Courier (Moldova): adresă

Moldova

FAN Courier (România): Locații FAN

Romania

FAN Courier (România): adresă

Romania

In the Countries excluded from delivery field, you can select countries for which this shipping method does not work. By default, for all types of delivery, these are North Korea and Venezuela. Terrorist countries are blocked at a deep level on all Cartum sites.

For delivery options that are tied to a specific city, for example, Courier, you can additionally select a list of cities in a particular country where this shipping method will be available. Cities are selected separately for each delivery country.

Selecting a country at checkout

When the country selection option is enabled, the buyer selects the country of delivery from the drop-down list, and then can choose the delivery city in that country.

The city database includes all cities with a population of more than 500 people.

Selecting a country and a city at checkout — Cartum

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