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Phonet Callcatcher

How to set up Phonet service callback button

CallCatcher by Phonet is a feedback widget that significantly increases conversion rates on a website. It not only provides quick free contact with the store but also allows you to schedule a consultation for the next day, even when business hours have ended.

Phonet Callcatcher — Хорошоп

To connect CallCatcher, you need to:

  1. Register a new CallCatcher in the Phonet system.

  2. Install the CallCatcher code on the website.

Registering CallCatcher in the Phonet system

Complete the application to connect CallCatcher on the Phonet website

After creating a new CallCatcher for your online store in Phonet PBX,
you will receive a special code that needs to be added to the website.

Phonet Callcatcher code for website installation — Хорошоп

How to add CallCatcher code to the website

The code you received when creating the new CallCatcher needs to be installed on the store's website. In the admin panel:

  1. Go to Marketing → Marketing Services. Click Add to create a new entry.

  2. Enter the name of the Phonet CallCatcher system in the Name field.

  3. Add the code received from Phonet in the Initialization Code field.

  4. Select the position for the code Before the </body> tag in the Location field.

  5. Check the Enable checkbox and save the changes.

How to add CallCatcher code to the website — Хорошоп

Configuring the call reception schedule for working/non-working hours is done in the personal account of Phonet PBX.

CallCatcher for bilingual sites

If your site has different language versions and you want the CallCatcher widget to be displayed in the appropriate language on each, configure the widget operation through GTM according to Phonet's instructions.

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