In your Cartum store, you can enable integration with NovaPost to ship orders within Moldova.
You can configure the integration in Settings → Shipping methods and carriers → NovaPost Moldova option.
How does the integration work?
After selecting the NovaPost Moldova shipping option during checkout, the customer can choose a branch or a parcel locker in their city.
When processing an order, the store manager creates an electronic waybill in the store's admin panel. The order status will be automatically tracked based on the waybill number.
Please note: Currently, the integration does not support cash-on-delivery (COD) shipments, but we plan to add this option soon.
NovaPost business account
The NovaPost sender's business portal in Moldova is available at the following link:
Enabling integration with NovaPost
To activate the integration, you must obtain an API key from NovaPost.
How to generate an API key
Log in to your business account;
Go to Integrations;
On the API Keys tab, click the Create API Key button;
Copy the key.
Setting up the integration
In the Cartum admin panel:
Go to Settings → Shipping methods and carriers and select NovaPost Moldova;
Make sure that NovaPost Moldova is selected in the Type field;
Enter the API key in the corresponding field;
Fill out Settings by default section;
Check the Active box;
Save your changes.
Settings by default
In the Settings by default section, you can enter the information needed to generate shipping documents — sender information, shipment details, and so on.
These settings will apply by default to all waybills created. You can change any of these values when processing an individual order.
Calculating shipping costs during checkout
The shipping cost is listed in the Prices field for each shipping option. Two options are available: a flat rate or the carrier's standard rates.
Starts from order total sum — determines the minimum order amount at which the shipping fee applies.
Cost — a fixed shipping cost.
By delivery carrier rates — if this checkbox is selected, the customer will see the text According to the carrier rates in the shipping field when placing an order. The shipping cost will not be added to the order total.
Please note: If a value greater than zero is set in the Starts from order total sum field in the first row, this shipping option will not be available for orders totaling less than the value of the first threshold.
Example of setting up shipping cost
Example: With the settings shown in the example above, for orders with a value of:
Up to 50 MDL — this shipping method is not available;
From 50 MDL to 200 MDL — shipping at the carrier's rates; shipping costs are not added to the order total;
From 200 MDL to 500 MDL — shipping fee of 35 MDL;
Free shipping on orders of 500 MDL or more.
Selecting the NovaPost Moldova shipping method when placing an order
When placing an order, the customer will be able to select a branch in their city from a drop-down list.
Creating an electronic waybill when processing an order
For orders where NovaPost Moldova has been selected as the shipping method, the manager will be able to create an electronic waybill for the order directly in the admin panel.
To do this, after filling in all the necessary information for the shipment, click the Calculate button.
At this point, a waybill is generated: the order processing screen will display its number, status, and estimated delivery date.
If an error occurs while creating a waybill, you can delete it and recalculate it.
Once the waybill is ready, click Print parcel label, which will open a window for printing the label. At this point, you can no longer edit the waybill, but you can delete it and create a new one if necessary.
All waybills created through the integration will be displayed in the NovaPost business dashboard.
Once the waybills is created, the order statuses will be updated to reflect the shipping status: Sjipped, Delivered, Cancelled.