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How to block a customer

How to block a customer (buyer) on the website

Updated over a week ago

Customer records are managed in the admin panel under Customers.

Please note: blocking a customer (buyer) on the website is only available to administrators with owner and manager roles.

To block a customer, click on their entry in the general table. In the settings window that opens, select the Blocked checkbox and save your changes.

How to block a customer — Cartum

Account blocking is done by a specific email address. To do this, the Authorization required option must also be enabled in the Settings -> General settings -> Checkout section.

Authorization required option — Cartum

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