Cartum offers two options for displaying the availability of products: availability statuses and stock accounting.
In the first case, one of the predetermined availability statuses is assigned to the item. In the second case, the availability is determined by the quantity of the item in the inventory, and only two statuses are available — In stock/Out of stock.
Determining the product availability by status
By default, your shop has three availability statuses with the following actions:
In stock — ordering is allowed;
Out of stock — adding to the waiting list;
Coming soon — adding to the waiting list.
For each availability status, you can configure one of the actions that will be available to the customer:
Ordering is allowed — the button Buy now is displayed on the product page, the buyer can place an order for the product;
Adding to the waiting list — the Notify me when back in stock button is displayed on the product page. An authorized customer will receive a notification by email when the product status changes to In Stock;
Order is denied — no actions with the product are available;
Don't show on storefront — no actions are available to the buyer, the product is not displayed in the catalog, it can only be seen by a direct link.
To change the accessibility of the availability status, please contact our support team.
Warning: if the product properties are set to Show on storefront: No, the product will not be displayed in the catalog on the website, but will still be available via a direct link (for example, the customer previously saved the link). If you need to completely exclude the possibility of ordering, do not forget to change the availability status.
How to create new availability statuses
To create new availability statuses, please contact our support team.
In the request, specify the name of the status, its translation for all language versions of your website, and what action to assign to this status.
How to set the product availability statuses
There are two ways to provide availability statuses for goods:
Manually in the properties of each product;
In bulk via import.
Changing the availability status in the product properties
In the admin panel, go to Products and select the product to edit.
In the Variants data block, in the Availability field, select one of the available statuses from the list and save your changes.
In the drop-down list of the Availability field, you can quickly see all the availability statuses that are currently used on the site.
Setting statuses using an import
The import file for setting availability statuses must contain products SKUs and a column with their availability statuses, which must be matched with the system value Catalog: Availability.
It is advisable to fill in the availability status when you initially import products, although this field is not technically required.
Warning: if the import file contains other values besides the standard availability statuses, they will be created on the website as new statuses, but without an action assigned. The support team can assign an action for new statuses upon your request. Check the import file for errors and incorrect statuses.
How to quickly update the availability statuses
You can quickly update the availability statuses on your website using an import file:
Go to Products and export your existing product data in the Excel (extended) format.
In the export file, make the necessary changes to the Availability column.
For importing, you can leave only the SKU and Availability columns in the table.
Import the file to update the statuses.
Updating statuses of products missing in the file
If the import file does not contain products that are available on the site, you can quickly change the availability statuses for such products using the products out of stock action at the Actions with products import stage.
Stock accounting
If the Stock accounting option is enabled on the site, the availability status of the product will be determined by the number of units available for ordering. Stock accounting is available on any plan. To activate it, please contact support.
Warning: after activating this option, the quantity of products in stock will be set to zero, and all of them will receive the Out of stock status. Prepare a file with actual quantities in advance and import it immediately after activating stock accounting.
How stock accounting works
Only two statuses are possible:
In stock if the quantity of the product is greater than zero,
Out of stock if the quantity of the product is zero;
The status is determined automatically;
The buyer will not be able to order more products than are available in the stock;
When placing an order, the quantity of products is automatically reduced by the number of units purchased by the customer;
If you cancel the order manually in the admin panel, the system will offer to return the corresponding quantity of the products to the inventory.
Updating the quantity of products in stock
The quantity of products in stock can be set/changed manually for individual products or in bulk using an import file.
How to update the quantity manually
When stock accounting is enabled, the Availability field is not displayed in the product properties.
You can manually change the quantity in the general table of products using the Add/Reduce quantity option. To do this, click on the +/- buttons in the Warehouse column, depending on whether you want to increase or decrease the quantity of the product, enter the desired number and click Confirm.
How to update quantities with group actions
This option is suitable if you need to quickly adjust quantities for several products.
In the left column of the Products table, check the selected products, and the Group Actions panel appears at the bottom of the screen.
Select Add/Reduce quantity, depending on whether you want to add or reduce the number of units of the item.
Enter the required number of units for each product and click Confirm.
How to update product quantities by importing a file
Updating the product quantities using an import file is done in the same way as updating standard statuses.
The import file must contain products SKUs and a column with their quantities, which must be matched with the Quantity system value.
Please note: when stock accounting is enabled, if the quantity is not set for a product, its status will be automatically set to Out of stock.
Displaying the quantity of products in stock on the website
You can enable the display of product quantity in the mini-card and on the product page in the Features block.
To do this, go to the settings of the corresponding category of the catalog and in the Attributes on the product page and Attributes in catalog card sections select all the necessary characteristics, including Quantity.
Quantity on the product page and in the mini-card