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Store reviews

A page with store reviews and a block with reviews on the main page

Updated over 2 months ago

This feature allows site visitors to write reviews and rate the store on a special page.

Store reviews — Cartum

How to enable the reviews page

The page with reviews is present in the site structure by default, but it is hidden for your store visitors.

  1. In the site admin panel, go to WebsitePages → Store reviews.

  2. Select the Show on storefront checkbox.

How to enable the reviews page — Cartum

Working with reviews in the admin panel

In the admin panel, all reviews are displayed in the OrdersCustomer reviews section. To display only store reviews, use the filter in the Template column.

Working with reviews in the admin panel — Cartum

Pre-moderation

By default, reviews are pre-moderated, so new reviews must be manually approved before they appear on your site. To publish a review, check the Show on storefront box.

Reviews pre-moderation — Cartum

You can manage pre-moderation in the Settings → General settings → Info about store section, the Reviews moderation checkbox.

Managing pre-moderation — Cartum

Reviews on the home page

The latest store reviews can be placed on the home page in a special block.

Reviews on the home page — Cartum

The desktop version of the site shows the 12 most recent reviews in a carousel with scrolling arrows. The mobile version shows the 3 most recent reviews.

How to turn on

To enable the reviews block on the main page of your site, go to Website Design Design editor, expand the Homepage block, and enable the Customer reviews option.

Setting up the reviews block on the main page — Cartum

To go to the block settings, expand the Customer reviews item.

Setting up the reviews block on the main page — Cartum

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